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Butler Service

Your every need is anticipated in our highest level of luxury suites. Butler Service is now obtainable for the most prestigious of our guests at Zoëtry Paraiso de la Bonita Riviera Maya. Expect the unexpected and experience the luxury you deserve.

Before your stay:

  • Arrangements will be made prior to your arrival to ensure your trip is designed specifically for you.
  • Your butler will arrange for private, round trip airport transfers.

Upon Arrival:

  • You will be greeted at the airport by a private chauffeur with premium spirits.
  • Recommendations and arrangements for your private dining services, tours, activities and spa will be made.
  • Your butler will be eager to book all activities during your stay, on and off property.
  • A cell phone will be provided to have personal and direct communication with your butler during your stay.

During Your Stay:

  • Our staff and chef will be happy to accommodate any special food or beverage requests.
  • Reservations will be made for all your meals.
  • Our friendly staff will unpack your luggage, hang clothes, provide shoe shine and laundry services as needed.
  • Every day, your butler will coordinate coffee or tea services, and provide a newspaper of your choice.
  • Your butler will coordinate with housekeeping, set your pillow menu, restock bathroom amenities and personalize your mini bar selections.
  • We will reserve your beach Day Bed and supervise pool and beach wait service.

Upon Departure:

  • Your bags will be brought up to the departure area.
  • Our staff will process all necessary paperwork for check-out.
  • Your butler will escort you to transportation and prepare you for your journey home.

Terms & Conditions

The Butler Service package is valid on all new reservations made at Zoëtry Paraiso de la Bonita Riviera Maya. This package is complimentary with a minimum of 3 nights stay in the Presidential Suite for two adults. Package can be also purchased for $160 per room per night in following room categories: Ocean Front One Bedroom Suite with Plunge Pool and Terrace, the Romance Ocean Front One Bedroom Suite with Plunge Pool and Terrace category and the Ocean Front Lovers Suite. After booking for two adults, guests will receive following amenities: an E-butler, private round transfers arranged, airport greeting, butler will arrange on and off resort excursion, dining times, works with guests on all special needs, unpacks luggage, hangs clothes, arranges laundry service, coordinates tea and coffee, offers shoe shine services, coordinates housekeeping, coordinates pillow menu, books Day bed, takes care of check out needs Please list missing amenities. This offer is not combinable with other promotions or special offers. Reservations can be made with any travel agent or directly at To obtain this offer, the "The Butler Service" package must be selected when visiting, or requested when calling 1.888.4ZOETRY. The entire offer is subject to inventory restrictions, blackout periods, and is subject to change at any time. Blackout dates and restrictions may apply.